Privacy Policy

1. Overview & Scope

This Privacy Policy applies to all personal data processed by 709 pub (hereinafter "709 pub," "we," "us," or "our") in connection with the operation of the 709 pub online casino platform accessible at https://709-pub.com and any related mobile applications or services (collectively, the "Platform").

709 pub is committed to protecting the personal data of all users in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, we also observe internationally recognised data protection principles.

By registering an account on 709 pub or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.

2. Data We Collect

709 pub collects the following categories of personal data from players and visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number
• Email address
• Residential address (province, city, barangay)
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID)
• Selfie or liveness verification images submitted during KYC
• Proof of address documents where required

2.3 Financial Data

• GCash account number or registered mobile number
• PayMaya / Maya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for transactions
• Transaction history including deposits, withdrawals, and bonus credits

2.4 Gaming Activity Data

• Game session logs, bet history, win/loss records
• Responsible gaming settings (deposit limits, session limits, self-exclusion status)
• Bonus and promotion usage history

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session duration
• Pages visited and features used on the Platform
• Cookie identifiers and similar tracking data (see Section 9)

2.6 Communications Data

• Records of your communications with 709 pub customer support
• Feedback, complaints, and dispute records
• Marketing preferences and opt-in/opt-out records

3. How We Collect Data

709 pub collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with compliance obligations.

4. Purpose of Processing

709 pub processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, KYC data
Age verification (21+ requirement)	Date of birth, KYC documents
Processing deposits and withdrawals	Financial data, identity data
Fraud prevention and AML compliance	Identity, financial, technical data
Responsible gaming monitoring	Gaming activity, responsible gaming settings
Customer support and dispute resolution	Communications, account, gaming data
Platform security and abuse prevention	Technical, usage, identity data
Marketing communications (with consent)	Contact data, marketing preferences
Regulatory reporting to PAGCOR and NPC	Identity, financial, gaming data
Platform analytics and improvement	Usage and technical data (anonymised)

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 709 pub processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the 709 pub Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

709 pub does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners, solely to process your financial transactions.
• AML and fraud screening services: To screen transactions and account activity against sanctions lists and fraud databases as required by Philippine law.
• Game software providers: Game providers may receive anonymised session data necessary to operate their games on the 709 pub platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulatory order.
• IT and infrastructure providers: Cloud hosting and security service providers operating under strict data processing agreements and bound by confidentiality obligations.

7. Data Retention

709 pub retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each session.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 709 pub's data disposal procedures.

8. Data Security

709 pub implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 709 pub platform.
• Encryption of sensitive data at rest, including financial and KYC data.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Multi-factor authentication for administrative access to data systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements under the Data Privacy Act of 2012.

While 709 pub takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 709 pub immediately if you suspect any unauthorised access to your account.

9. Cookies & Tracking

709 pub uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and user experience.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time through your account settings.

You may manage non-essential cookies through your browser settings or the cookie preference centre within your 709 pub account. Disabling certain cookies may affect the functionality of the Platform.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 709 pub:

• Right to be informed: The right to know what personal data 709 pub collects and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 709 pub holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Minors & Age Restriction

709 pub strictly prohibits access to the Platform by persons under 21 years of age. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in accordance with our data disposal procedures.

If you believe that a minor has registered on 709 pub or that we hold personal data of a person under 21, please contact us immediately at the details provided in Section 13.

12. Changes to This Policy

709 pub may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the 709 pub Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how 709 pub protects your data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 709 pub, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data rights requests; within 1–2 hours for general support queries
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information on how to file a complaint is available on the NPC's official website.